DIALux 12.1 (with Hotfix applied) crashes on startup

I've been having an issue with launching DIALux. It does not display anything in the window and displays the following error when attempting a task kill. The installer was downloaded three days ago, so the Hotfix for the imperial units issue should have been applied. Unfortunately, reinstalling the software did not solve this problem.

Edit (Mar 22 15:38 PM GMT): Reinstalling the redistribution package or restarting the computer did not solve the problem.

System.NullReferenceException
Object reference not set to an instance of an object.
   at Dial.Dialux.Gui.MainWindow.get_IsGuiLocked()
   at Dial.Dialux.Gui.MainWindow.OnClosing(Object sender, CancelEventArgs args)
   at System.Windows.Window.OnClosing(CancelEventArgs e)
   at System.Windows.Window.WmClose()
   at System.Windows.Window.WindowFilterMessage(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
   at System.Windows.Interop.HwndSource.PublicHooksFilterMessage(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
   at MS.Win32.HwndWrapper.WndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
   at MS.Win32.HwndSubclass.DispatcherCallbackOperation(Object o)
   at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)
   at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Int32 numArgs, Delegate catchHandler)

OS Version: Windows 10 Home 64 bit 10.0.19045

OS Language: Japanese

Processor: Intel i7-11390H

Graphics Driver: Intel Iris Xe Graphics 31.0.101.4502

Application: DIALux_x64.exe

.NET Version: 6.0.28

VC++ Version: 2015-2022 Redistributable x64 14.38.33135

MS Desktop Rntime Version: 6.0.27.33320

Faulting application name: DIALux_x64.exe, version: 5.12.1.7275, time stamp: 0x65310000

Faulting module name: KERNELBASE.dll, version: 10.0.19041.3996, time stamp: 0xb756c9ff

Exception code: 0xc000041d

Fault offset: 0x000000000002cf19

Faulting process id: 0x3ce0

Faulting application start time: 0x01da7c69a7361861

Faulting application path: C:\Program Files\DIAL GmbH\DIALux\DIALux_x64.exe

Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll

Untreated exception: Object reference not set to an instance of an object.

Please let me know if there is any other information needed to identify the problem.
Thank you in advance!

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