DIALux stops while calculation process

Greetings

I'm having issues while calculation process on DIALux Evo 12.0. The program stops working and I have to force it for closing it. I tried with a design made in this version and a desing made on DIALux Evo 11 and in both scenarios, the software stops runing.

In order of having a solution, i reinstalled the program and when it's starting de installation process it gives the next error:

Dependency installation Script: CPuInfo, Line 96: attempt to index local 'file' (a nil value)

Stack traceback

1: [Dependecy installation Script: CpuInfo] Line 96: in main chunk.

I close the prompt window and the installation continues. The software runs normally until the time I decide to do calculations and the program gets blocked.

For information I'm runing DIALux Evo 12.0 on a laptop LENOVO IdeaPad3 with an AMD Ryzen 7 7500 1.8GHz processor, 12GB of RAM and a 500GB solid state hard drive running on WIndows 11.

I appreciate for a possible solution at my problem.

5 replies