This question has been answered before.

It is very annoying but every time I open Dialux I have to follow this procedure(see below). Any ideas on how to get this fixed permanently so I dont have to go into Computer Management and services to enable?

Why does the luminaire transfer from the plugins fail? Print

Modified on: Thu, 22 Apr, 2021 at 2:57 PM

Probably a service on the PC is deactivated, which is responsible for the administration of the manufacturer information and the communication with the external process for generating the documentation.

This is the DCF (DIAL Communication Framework), which must be restarted. 

Under Control Panel --> Administrative Tools --> Services the service "DIAL Communication Service" should be listed. The start type should be set to "Manual", then the service will be automatically started and stopped again by DIALux or the manufacturer catalogues as needed.