Viewport is completely black in DIALux evo 13.0.9626 (Patch 4)

a month ago · Posted in Get support for DIALux evo

Viewport is completely black in DIALux evo 13.0.9626 (Patch 4)

Windows 11 Home Single Language, CPU: AMD Ryzen 7 5800H with Radeon Graphics, 3.20 GHz, GPU: Radeon Graphics (integrated), RAM: 8 GB, Display: 1920x1080, OpenGL version: compatible (3.2 or higher).

The 3D viewport remains completely black at all times. The software launches normally, the UI works as expected, but no content is displayed in the main 3D view. This happens immediately upon opening a project or creating a new one. The issue occurs consistently and independently of project type or content.

Drivers and system updates are current. DIALux evo appears to be using the integrated Radeon GPU instead of a dedicated graphics card. Forcing high-performance mode in Windows settings had no effect. Reinstallation of the software did not resolve the issue.

1 reply